Last Updated: August 10, 2026
Ukrainian Catering respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how Ukrainian Catering collects, uses, stores and discloses personal information when you visit our website, request a catering quote or tasting, place an order, book catering services, inquire about a wedding cake, communicate with us, or otherwise interact with our business.
1. Who We Are
Ukrainian Catering is an Edmonton-based catering business serving Edmonton and surrounding Alberta communities.
For privacy-related questions or requests, you may contact:
Privacy Officer
Ukrainian Catering
Edmonton, Alberta, Canada
Email: order@ukrainiancatering.ca
Phone: 825-977-1187
2. Personal Information We Collect
Depending on how you interact with us, we may collect information including:
- your full name;
- email address;
- telephone number;
- event or wedding date;
- guest count;
- event type;
- event venue, city, delivery address or location;
- event timing and service requirements;
- catering package and menu preferences;
- dietary restrictions, food allergies or other dietary information you choose to provide;
- wedding cake preferences;
- photographs or reference images you choose to upload;
- information you include in quote, tasting or contact forms;
- messages and other communications with Ukrainian Catering;
- invoice and transaction information;
- payment-related information necessary to confirm or reconcile a payment; and
- other information you voluntarily provide to us.
We may also automatically receive limited technical information when you use our website, including IP address, browser and device information, referring page, pages visited and website interaction information.
3. How We Collect Information
We may collect personal information when you:
- submit a Request a Quote form;
- submit a Wedding Quote or Wedding Tasting form;
- place an online order;
- request information about a wedding cake;
- upload a reference image;
- contact us by email, phone, website chat or another communication method;
- make a booking or payment;
- communicate with us regarding an existing event or order; or
- interact with our website and its cookies or similar technologies.
4. Why We Use Personal Information
We collect and use personal information for reasonable business purposes including to:
- respond to your inquiry;
- check availability for your requested date;
- prepare catering proposals, quotes and estimates;
- arrange wedding or catering tastings;
- create and manage bookings;
- plan menus and food quantities;
- understand dietary requirements disclosed to us;
- coordinate event timing, delivery, setup, service and teardown;
- coordinate wedding cake inquiries or orders;
- prepare invoices and maintain payment records;
- communicate with you about your event or order;
- provide customer service;
- operate and secure our website;
- prevent abuse, spam, fraud and security incidents;
- understand how visitors find and use our website;
- improve our website, services and customer experience;
- maintain accounting and business records; and
- meet legal, tax and regulatory obligations.
We limit collection to information reasonably necessary for these purposes.
5. Consent
Where consent is required, Ukrainian Catering obtains consent appropriate to the nature and purpose of the information being collected.
When you voluntarily submit information through a quote, tasting, order or contact form, we use that information to respond to and process the request you made.
Consent for promotional or marketing communications, where required, is handled separately from information required to process an inquiry, quote or booking.
You may withdraw or change your consent where permitted by law. In some circumstances, withdrawing consent may mean that we can no longer provide a requested service where the information is necessary to perform that service.
6. Catering Inquiries and Private Lead Records
Information submitted through certain Ukrainian Catering website forms may be securely retained as a private business lead record and may also be sent to Ukrainian Catering by email so that we can respond to your request.
These records may contain the information entered into the applicable form, such as contact information, wedding or event details, dietary requirements and service preferences.
7. Dietary Restrictions and Allergy Information
If you provide dietary, intolerance or allergy information, we use it only as reasonably necessary to understand and respond to your catering requirements and to plan your order.
Please provide only information that is relevant to the catering service being requested.
8. Payments and Transactions
Payment and transaction information may be processed through financial institutions, e-Transfer services, online commerce systems or payment service providers.
Where a third-party payment service processes a transaction, its own privacy and security practices may also apply.
Ukrainian Catering does not intentionally request complete payment-card details through standard catering inquiry forms.
9. Service Providers
We may use service providers to support our business, including services related to:
- website hosting;
- WordPress and website functionality;
- online ordering;
- website forms;
- business email;
- website chat;
- payment processing;
- website security;
- analytics and website performance;
- marketing and advertising technology; and
- other technical or administrative services.
We provide service providers only with information reasonably necessary to perform the services for which they are used.
Some service providers may process or store information outside Alberta or outside Canada. Where this occurs, personal information may be subject to the laws of the jurisdiction where it is processed.
Questions about our use of service providers outside Canada may be directed to our Privacy Officer.
10. Cookies, Analytics and Tracking Technologies
Our website may use cookies, pixels and similar technologies for functions such as:
- essential website operation;
- shopping or online-order functionality;
- security;
- remembering preferences;
- chat functionality;
- website measurement and performance;
- referral attribution; and
- advertising or marketing measurement.
Where non-essential technologies require consent, visitors may be provided with controls to accept, reject or manage those technologies.
Additional information is available in our Cookie Policy.
11. Meta / Facebook Technologies
Our website may use Meta or Facebook technologies, including tracking technologies, where enabled.
These technologies may receive information about interactions with our website for purposes such as measurement, attribution or advertising.
Non-essential marketing technologies are subject to the website’s applicable consent settings.
12. Marketing Communications
Submitting a catering inquiry does not automatically enrol you in a general promotional mailing list.
Where Ukrainian Catering sends promotional commercial electronic communications, we will use the applicable form of consent and provide a way to unsubscribe where required by law.
Operational communications relating to an inquiry, requested quote, booking, payment, delivery, order or event may still be sent where necessary to provide the requested service.
13. How Long We Keep Information
We retain personal information only for as long as reasonably required for the purpose for which it was collected and for applicable business, legal, accounting, tax, dispute-resolution and record-keeping purposes.
Information associated with completed financial transactions may be retained for the period required for applicable business and tax records.
Information that is no longer reasonably required will be securely deleted, destroyed or anonymized where appropriate.
14. Security
Ukrainian Catering uses reasonable administrative, technical and physical safeguards appropriate to the nature of the personal information we hold.
These measures may include access controls, website security measures, restricted administrative access and reasonable measures intended to prevent unauthorized access, use, disclosure, alteration or loss.
No internet transmission, email service or electronic storage system can be guaranteed to be completely secure.
15. Privacy Incidents
If Ukrainian Catering becomes aware of a privacy or security incident involving personal information, we will assess and respond to the incident and make any notifications required by applicable privacy law.
16. Access and Correction
You may request access to personal information that Ukrainian Catering holds about you or ask us to correct information you believe is inaccurate or incomplete, subject to applicable legal exceptions.
We may need to verify your identity before completing a privacy request.
Requests may be sent to order@ukrainiancatering.ca.
17. Third-Party Websites and Services
Our website may link to third-party websites and services, including social media platforms, review platforms, maps, payment services and other external websites.
Those services operate under their own terms and privacy practices. Ukrainian Catering is not responsible for the privacy practices of third-party websites that we do not control.
18. Applicable Privacy Laws
Ukrainian Catering handles personal information in accordance with applicable privacy legislation, including Alberta’s Personal Information Protection Act (PIPA) and other privacy requirements that may apply to our activities.
19. Changes to This Privacy Policy
We may update this Privacy Policy when our business practices, website, technology or applicable requirements change.
The current version will be published on this page and the “Last Updated” date will be revised.
20. Contact Us
Privacy Officer
Ukrainian Catering
Edmonton, Alberta, Canada
Email: order@ukrainiancatering.ca
Phone: 825-977-1187
See also: Terms & Conditions · Cookie Policy